.dcspo-ticket-shell{max-width:980px;margin:30px auto;font-family:inherit;color:#1d2327}.dcspo-ticket-head,.dcspo-confirm,.dcspo-access-error,.dcspo-small-form{background:#fff;border:1px solid #e1e3e5;border-radius:12px;padding:30px;box-shadow:0 4px 18px rgba(0,0,0,.04)}.dcspo-ticket-head{margin-bottom:18px;background:#17191c;color:#fff;border-color:#17191c}.dcspo-ticket-head h2{font-size:34px;margin:8px 0 10px;color:#fff}.dcspo-ticket-head p{color:#d6d8db;font-size:17px}.dcspo-kicker{text-transform:uppercase;letter-spacing:.14em;color:#f28a17;font-size:12px;font-weight:800}.dcspo-no-login{display:inline-flex;background:#2a2e32;border:1px solid #3e444a;border-radius:999px;padding:7px 11px;font-size:13px}.dcspo-ticket-form{background:#fff;border:1px solid #e1e3e5;border-radius:12px;padding:26px}.dcspo-fields-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px 22px}.dcspo-ticket-field{min-width:0}.dcspo-ticket-field.dcspo-type-textarea,.dcspo-ticket-field.dcspo-type-file{grid-column:1/-1}.dcspo-ticket-field label,.dcspo-small-form label{display:block;font-weight:700;margin-bottom:7px}.dcspo-ticket-field input[type=text],.dcspo-ticket-field input[type=email],.dcspo-ticket-field input[type=tel],.dcspo-ticket-field select,.dcspo-ticket-field textarea,.dcspo-small-form input{width:100%;box-sizing:border-box;border:1px solid #c9cdd1;border-radius:7px;padding:11px 12px;font:inherit;background:#fff}.dcspo-ticket-field textarea{resize:vertical}.dcspo-ticket-field input:focus,.dcspo-ticket-field select:focus,.dcspo-ticket-field textarea:focus,.dcspo-small-form input:focus{outline:2px solid rgba(242,138,23,.2);border-color:#f28a17}.dcspo-required{color:#d63638}.dcspo-choice-list{display:flex;flex-wrap:wrap;gap:12px}.dcspo-choice-list label,.dcspo-checkbox{font-weight:400!important;background:#f6f7f7;border-radius:7px;padding:10px 12px}.dcspo-file-drop{position:relative;border:2px dashed #c7cbd0;border-radius:9px;background:#f8f9f9;padding:24px;text-align:center;transition:.15s}.dcspo-file-drop.is-drag{border-color:#f28a17;background:#fff7ed}.dcspo-file-drop input[type=file]{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer}.dcspo-file-drop span{color:#646970;font-size:13px}.dcspo-file-list{display:grid;gap:6px;margin-top:8px}.dcspo-file-list div{background:#f6f7f7;border-radius:6px;padding:7px 9px;font-size:13px;display:flex;align-items:center;justify-content:space-between;gap:10px}.dcspo-file-list button{border:0;background:none;color:#b32d2e;cursor:pointer;text-decoration:underline}.dcspo-ticket-privacy{margin:20px 0}.dcspo-ticket-privacy label{display:flex;gap:9px;align-items:flex-start}.dcspo-ticket-submit,.dcspo-primary-link{display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:7px;background:#f28a17;color:#fff!important;padding:13px 20px;font-weight:800;text-decoration:none;cursor:pointer}.dcspo-ticket-submit:disabled{opacity:.6;cursor:wait}.dcspo-ticket-help-links{text-align:center;margin-top:15px;display:flex;gap:10px;justify-content:center}.dcspo-form-errors{background:#fff0f0;border:1px solid #df9b9b;border-left:4px solid #d63638;border-radius:8px;padding:12px 15px;margin:12px 0;color:#7a1c1c}.dcspo-form-errors ul{margin:6px 0 0 18px}.dcspo-ticket-field.has-error input,.dcspo-ticket-field.has-error select,.dcspo-ticket-field.has-error textarea,.dcspo-ticket-privacy.has-error{border-color:#d63638!important;background:#fff8f8}.dcspo-field-error{color:#b32d2e;font-size:13px;margin-top:5px}.dcspo-hp{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important}.dcspo-success-icon{width:54px;height:54px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#e8f7ec;color:#0a6b22;font-size:30px;font-weight:800}.dcspo-confirm h2{font-size:32px}.dcspo-wait{background:#f6f7f7;border-left:4px solid #f28a17;padding:12px 15px}.dcspo-ticket-number{display:flex;justify-content:space-between;gap:20px;align-items:center;background:#17191c;color:#fff;border-radius:9px;padding:14px 16px;margin:20px 0}.dcspo-ticket-number span{color:#cfd3d6}.dcspo-ticket-number strong{font-size:20px}.dcspo-summary{display:grid;grid-template-columns:180px 1fr;border-top:1px solid #e1e3e5}.dcspo-summary dt,.dcspo-summary dd{padding:10px 0;border-bottom:1px solid #e1e3e5;margin:0}.dcspo-summary dt{font-weight:700}.dcspo-note{color:#646970;font-size:13px}.dcspo-ticket-view-head{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;background:#17191c;color:#fff;border-radius:12px;padding:26px;margin-bottom:14px}.dcspo-ticket-view-head h2{font-size:30px;color:#fff;margin:5px 0}.dcspo-ticket-view-head p{color:#d6d8db;margin:0}.dcspo-ticket-badges{display:flex;gap:8px;flex-wrap:wrap}.dcspo-status,.dcspo-priority{display:inline-flex;border-radius:999px;padding:6px 10px;font-size:12px;font-weight:800;background:#f0f0f1;color:#2c3338}.status-new{background:#fff0dd;color:#8a4200}.status-open{background:#e8f1ff;color:#174ea6}.status-in_progress{background:#e8f6ff;color:#075985}.status-waiting_customer{background:#f5ecff;color:#6b21a8}.status-resolved{background:#e9f8ee;color:#0a6b22}.status-closed,.status-archived{background:#eceff1;color:#50575e}.priority-high{background:#fff3cd;color:#7a4b00}.priority-urgent{background:#fde8e8;color:#b32d2e}.dcspo-ticket-meta{display:grid;grid-template-columns:repeat(4,1fr);gap:1px;background:#dfe2e5;border:1px solid #dfe2e5;border-radius:9px;overflow:hidden;margin-bottom:18px}.dcspo-ticket-meta div{background:#fff;padding:12px}.dcspo-ticket-meta span{display:block;color:#646970;font-size:12px}.dcspo-ticket-meta strong{display:block;margin-top:3px}.dcspo-thread{display:grid;gap:12px}.dcspo-message{background:#fff;border:1px solid #e1e3e5;border-radius:10px;padding:16px}.dcspo-message.msg-customer{border-left:4px solid #f28a17}.dcspo-message.msg-staff{border-left:4px solid #2271b1}.dcspo-message.msg-system{background:#f6f7f7;color:#646970}.dcspo-message header{display:flex;justify-content:space-between;gap:15px;border-bottom:1px solid #eee;padding-bottom:8px}.dcspo-message time{font-size:12px;color:#646970}.dcspo-message-body{line-height:1.65}.dcspo-attachments{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.dcspo-attachments a{background:#f6f7f7;border-radius:6px;padding:7px 9px;text-decoration:none}.dcspo-customer-reply,.dcspo-ticket-closed{margin-top:18px;background:#fff;border:1px solid #e1e3e5;border-radius:10px;padding:20px}.dcspo-customer-reply textarea{width:100%;box-sizing:border-box;border:1px solid #c9cdd1;border-radius:7px;padding:12px;font:inherit;margin-bottom:12px}.dcspo-close-form{margin-top:12px}.dcspo-link-button{border:0;background:none;color:#646970;text-decoration:underline;cursor:pointer;padding:0}.dcspo-secondary-btn{border:1px solid #c9cdd1;background:#fff;border-radius:7px;padding:10px 14px;cursor:pointer}.dcspo-inline-success{background:#eaf8ee;border:1px solid #a8d9b5;border-left:4px solid #0a6b22;border-radius:8px;padding:11px 14px;margin:12px 0}.dcspo-small-form{max-width:640px;margin-left:auto;margin-right:auto}.dcspo-small-form form{display:grid;gap:14px}.dcspo-my-tickets{display:grid;gap:8px}.dcspo-my-ticket{display:flex;justify-content:space-between;gap:15px;align-items:center;border:1px solid #e1e3e5;border-radius:8px;padding:12px 14px;text-decoration:none;color:inherit}.dcspo-my-ticket:hover{border-color:#f28a17}.dcspo-my-ticket span:first-child{display:flex;flex-direction:column}.dcspo-my-ticket small{color:#646970;margin-top:3px}@media(max-width:760px){.dcspo-fields-grid,.dcspo-ticket-meta{grid-template-columns:1fr}.dcspo-ticket-field.dcspo-type-textarea,.dcspo-ticket-field.dcspo-type-file{grid-column:auto}.dcspo-ticket-view-head{flex-direction:column}.dcspo-summary{grid-template-columns:1fr}.dcspo-summary dt{border-bottom:0;padding-bottom:0}.dcspo-summary dd{padding-top:3px}.dcspo-ticket-shell{margin:16px 10px}.dcspo-ticket-form,.dcspo-ticket-head,.dcspo-confirm,.dcspo-small-form{padding:20px}}

/* beta.2 extensions */
.dcspo-customer-ticket-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:16px 0}.dcspo-customer-ticket-summary>div{background:#f6f7f7;border:1px solid #e1e3e5;border-radius:9px;padding:12px}.dcspo-customer-ticket-summary span{display:block;color:#646970;font-size:12px;margin-bottom:4px}.dcspo-customer-ticket-summary strong{display:block}.dcspo-my-tickets-action{display:flex;justify-content:flex-end;margin:12px 0 18px}.dcspo-my-tickets-action form{margin:0}.dcspo-secondary-btn,.dcspo-close-btn{display:inline-flex;align-items:center;justify-content:center;border-radius:7px;padding:11px 16px;font-weight:700;text-decoration:none;cursor:pointer;font:inherit}.dcspo-secondary-btn{background:#fff;color:#2c3338!important;border:1px solid #a7aaad}.dcspo-secondary-btn:hover{border-color:#f28a17;color:#8a4200!important}.dcspo-close-btn{background:#fff;border:1px solid #8c8f94;color:#50575e}.dcspo-close-btn:hover{border-color:#f28a17;color:#8a4200}.dcspo-customer-actions{display:flex;gap:10px;align-items:center}.dcspo-close-form{margin-top:12px}.dcspo-feedback-box{margin-top:18px;background:#fff;border:1px solid #e1e3e5;border-radius:10px;padding:18px}.dcspo-feedback-box h3{margin-top:0}.dcspo-feedback-box textarea{width:100%;box-sizing:border-box;border:1px solid #c9cdd1;border-radius:7px;padding:10px;margin:12px 0}.dcspo-rating{display:flex;flex-wrap:wrap;gap:8px}.dcspo-rating label{cursor:pointer}.dcspo-rating input{position:absolute;opacity:0}.dcspo-rating span{display:inline-flex;border:1px solid #c9cdd1;border-radius:7px;padding:8px 10px;background:#fff}.dcspo-rating input:checked+span{border-color:#f28a17;background:#fff7ed}.status-merged{background:#ece8ff;color:#4c1d95}.dcspo-ticket-closed form{margin-top:12px}
@media(max-width:760px){.dcspo-customer-ticket-summary{grid-template-columns:1fr 1fr}.dcspo-my-tickets-action{justify-content:flex-start}}
@media(max-width:480px){.dcspo-customer-ticket-summary{grid-template-columns:1fr}}