Help & Support

How does the rating system work in 3dcapo.de and the associated shops?

Updated: 21.07.20251 Min. Reading time997 Aufrufe

We attach great importance to honest and comprehensible customer opinions. This is why we apply to all our shops – including 3dcapo.de, cab3d.de, kingof3d.de, strapspin.com, lightboxking.de and der-deutsche-michel.de – clear rules for product reviews.

✅ Only real reviews from real buyers

Reviews are only possible if you have actually purchased the respective product via one of our shops or via external platforms such as eBay or Etsy. The system automatically detects verified purchases.

⛔ No fake reviews

Reviews of people who have not ordered or used the product themselves are not allowed and will be removed. Also content immaterial, offensive or misleading reviews we reserve the right to moderate.

? Automatic & manual testing

In our own shops, verification takes place via the ordering process. On platforms such as Etsy or eBay, we use the existing systems there. We also check conspicuous or suspicious reviews manually.

? Why it matters to us

Your review helps other customers make informed purchasing decisions – but only if it is authentic. So thank you for your fair, honest feedback!

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